SHIPPING POLICY

Shipping Carrier

At DEVOWEAR, we use DHL to ensure fast and reliable delivery of your orders.

Shipping Timeframe

Orders are processed within 24 hours of purchase. Once shipped, delivery typically takes between 2 to 5 business days, depending on your location.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address and package weight.

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.

Shipping Destinations

We currently ship to All Countries in europe. If your country is not listed, please contact our support team.

Delays & Issues

While we strive to meet the estimated delivery times, delays may occur due to unforeseen circumstances (e.g., customs, weather conditions). If your order is delayed, please contact us for assistance.

Lost or Damaged Packages

If your package is lost or arrives damaged, please reach out to us immediately at contact@devowear.com with your order details.

Returns & Exchanges

At DEVOWEAR, we want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return or exchange within 14 days of receiving your item.

Eligibility for Returns

To be eligible for a return, your item must:

✅ Be unused, unworn, and in its original condition.

✅ Have all original tags and packaging.

✅ Be returned within 14 days of delivery.

Non-Returnable Items

We do not accept returns for:

❌ Items marked as final sale.

❌ Custom or personalized items.

❌ Products that have been worn, washed, or damaged by the customer.

Return Process

Contact Us

– Email us at contact@devowear.com with your order number and reason for return.

Ship the Item

– Once approved, you will receive return instructions. You are responsible for return shipping costs.

Refund or Exchange

– Upon receiving the item, we will inspect it and process a refund or exchange within

5-7 business days

.

Refunds

Refunds are issued to the original payment method. Shipping fees are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at contact@devowear.com, and we will provide a replacement at no additional cost.

1. Introduction

At DEVOWEAR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.

2. Information We Collect

We collect the following types of information:

Personal Information:

Name, email address, phone number, shipping and billing address, payment details.

Order Information:

Purchase history, transaction details.

Technical Data:

IP address, browser type, and device information collected through cookies.

3. How We Use Your Information

We use your information to:

✅ Process and fulfill your orders.

✅ Improve your shopping experience on our website.

✅ Send order confirmations, shipping updates, and customer support responses.

✅ Provide personalized promotions and marketing (if you opt-in).

✅ Prevent fraud and protect our business.

4. How We Protect Your Information

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. Your payment details are encrypted and processed securely through trusted payment providers.

5. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Shipping partners (DHL)

to deliver your orders.

Payment processors

to securely handle transactions.

Legal authorities

if required by law.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and track site usage. You can manage your cookie preferences in your browser settings.

7. Your Rights

You have the right to:

Access, update, or delete your personal information.Opt-out of marketing communications at any time.Request a copy of the data we hold about you.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

For any privacy-related inquiries, contact us at:

contact@devowear.com

1. Introduction

Welcome to DEVOWEAR! By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

2. Use of Website

By using our website, you agree that:

✅ You are at least 18 years old or have permission from a parent/guardian.

✅ You will not use our website for any illegal or unauthorized purpose.

✅ You will provide accurate and complete information when making a purchase.

3. Products & Orders

All products listed on our website are subject to availability.We reserve the right to cancel or refuse any order at our discretion.Prices and product descriptions may change without prior notice.

4. Payments

We accept [list your payment methods].All payments must be made in full before an order is processed.Prices displayed on our website include/exclude taxes (mention depending on your policy).

5. Shipping & Delivery

We use

DHL

for shipping. Delivery takes

2 to 5 business days

after dispatch.Shipping costs are calculated at checkout.We are not responsible for delays caused by shipping carriers or customs.

6. Returns & Refunds

Returns are accepted within

14 days

of delivery. Items must be unused and in original condition.Refunds will be processed within

5-7 business days

after receiving the returned item.Shipping fees are

non-refundable

.

7. Intellectual Property

All content on our website, including images, text, and logos, is owned by DEVOWEAR and protected by copyright laws. You may not reproduce or use our content without permission.

8. Limitation of Liability

DEVOWEAR is not liable for any direct, indirect, or incidental damages arising from your use of our website or products.

9. Governing Law

These Terms and Conditions are governed by the laws of [your country/state]. Any disputes will be resolved in the appropriate legal jurisdiction.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on this page.

11. Contact Us

For any questions regarding these terms, contact us at:

contact@devowear.com